Customer Service Executive

Duties & Responsibilities

• Be part of our customer service executives interacting with our customers via chat for the deal-making process (facilitating negotiations for buying or selling steel material);
• Work closely with cross-functional teams to ensure pleasant customer experience (e.g. operations logistics, finance, etc.)
• Address any queries from our customers via the chat system.
• Escalate any key issues raised by customers during the deal-making process.
• Contribute towards customer service readiness when preparing to launch in new countries.
• Achieve key performance metrics (e.g. response time, customer satisfaction, etc.)

Requirements

1. Min. GCE ‘O’ levels
2. 1 – 2 years of experience in customer service for a commercially launched product.
3. High levels of ownership and ability to communicate clearly and effectively with customers.
4. Problem-solving skills to ensure customers have the best experience during the deal-making process.
5. Experienced in at least one of the following areas: customer service software, marketplace platform, dealmaking is a plus.

Interested? Do contact the HR department at xinyu@mlioncorp.com or zane.hau@mlioncorp.com on your application.  

HR Assistant / Executive

Duties & Responsibilities

• Assist in end-to-end recruitment process from job posting, resumes screening, talents selection and interview arrangement.
• Coordinating interviews with the hiring managers & candidates.
• Following up on the interview process status.
• Assist in preparing Letter of Employment, Confirmation & HR related document.
• Conduct new hire orientation, onboarding and off boarding process.
• Update and maintain employees’ details and personal files.
• Assist and manage work review and appraisals.
• Organizing travel and accommodation for staff and process claim forms.
• Assist in coordinating internal and external events. (i.e. Monthly birthday celebrations)
• Provide support in day-to-day HR Operations.
• Answering incoming calls; taking messages and re-directing calls when needed.
• Assist in monthly payroll if necessary.
• Any other HR / Admin duties may be assigned.

Requirements

1. Minimum “O” Level / “A” Level / ITE or equivalent.
2. At least 1 year of related working experience.
3. Entry level are welcome to apply.
4. Proficient in Microsoft Office applications.
5. Good communication and interpersonal skills.
6. A good team player with positive work attitude, strong initiative and resilience.
7. Able to work independently with minimal supervision.

Interested? Do contact the HR department at xinyu@mlioncorp.com or zane.hau@mlioncorp.com on your application.  

Flutter Application Developer

Job Description

• Design and develop high performance web applications
• Collaborate with a team to define, design, and ship new features
• Define web architectures and solutions from business requirements
• Collaborate to provide estimates and timeline, and deliver the solution
• Troubleshoot development and production problems across multiple environments
  and operating platforms
• Ensure application performance, quality, and responsiveness
• Provide advice, guidance, and coach junior team members

Requirements

Essentials:

• Bachelor’s degree in Computer Science, or equivalent educational experience
• 3+ years of experience in mobile and web application software development
• Strong proficiency with Flutter Framework
• Knowledge of mobile and web app design patterns and architecture
• Proficient with Git, CI/CD, Ansible
• Familiarity with AWS cloud services
• Understanding of Agile methodologies
• Ability to work independently and in a team environment
• Should be able to communicate thoroughly with other team members, users
• Willing to work from office

Preferred:

• User authentication and authorization between multiple systems, servers, and
  environments
• Implementing unit tests, E2E tests, integration of monitoring systems (Sentry/New
  Relic/AWS Cloud Watch etc.)
• Development of systems like ERP, MRP and CMS are desirable, not mandatory
• Knowledge of front-end technologies, such as React/Vue/Flutter, HTML5, CSS3
• Experience with PHP/Laravel applications development is an advantage
• Experience with Node.js, Express.js applications development is an advantage

Other:

• 5 days’ work week, 9am-5pm
• AWS upon confirmation and pro-rated if service is less than a year
• Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Interested? Do contact the HR department at hr@mlioncorp.com on your application.  

Senior Full Stack Developer

Job Description

This role will coordinate and participate in all phases of the software development lifecycle to
translate business requirements into functional solutions.

• Design and develop high performance web applications
• Collaborate with a team to define, design, and ship new features
• Define web architectures and solutions from business requirements
• Collaborate to provide estimates and timeline, and deliver the solution
• Troubleshoot development and production problems across multiple environments
  and operating platforms
• Ensure application performance, quality, and responsiveness
• Provide advice, guidance, and coach junior team members

Requirements

Essentials:

• Bachelor’s degree in Computer Science, or equivalent educational experience
• 4+ years of software development experience
• Strong proficiency with JavaScript, Node.js, Express.js
• Working knowledge of front-end technologies, such as Flutter/Vue/React, HTML5,
  CSS3
• Experience with back-end application, RESTful APIs, microservices development for
  user platforms – Web and Mobile (iOS/Android)
• Experience with AWS cloud services
• Experience with with MySQL/MariaDB, MongoDB
• Experience with Docker, Dockerization of application
• Proficient with Git, CI/CD, Ansible
• Understanding of Agile methodologies
• Ability to work independently and in a team environment
• Should be able to communicate with other team members and users
• Willing to work from office

Preferred:

• User authentication and authorization between multiple systems, servers, and
  environments
• Integration of multiple data sources and databases into one system
• Implementing unit tests, E2E tests, integration of monitoring systems (Sentry/New
  Relic/AWS Cloud Watch etc.)
• Development of systems like ERP, MRP and CMS are desirable, not mandatory
• Experience with PHP/Laravel applications development is an advantage
• Knowledge of Flutter applications development is an advantage

Other:

• 5 days’ work week, 9am-5pm
• AWS upon confirmation and pro-rated if service is less than a year
• Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Interested? Do contact the HR department at hr@mlioncorp.com on your application.  

Junior Software Developer

Job Description

This role will oversee project development and implementation status of Web and Mobile
App, developed by a 3rd Party Vendor for the company. It involves the following:

• Oversee the software development and the application support lifecycle.
• Liaise with 3rd Party Vendors on the application development and ensuring fully
  functional mobile and web capabilities.
• Understand the development aspects to ensure maintenance can be done and future
  developments can be scale up to business needs.
• Review codes and conduct testing. Amend or do necessary coding work if required.
• Troubleshoot and debug to optimize performance.
• Stay up to date with new trends in the mobile application sphere.
• Provide maintenance support on the app once implemented. On Call Support and off
  Business hours may be necessary.
• Provide timely updates to the application.
• Assist sales/product team in commercialising the app.
• Other ad hoc duties related to the project.

Requirements

Essentials:

• At least 1 year job experience in web app, mobile app development with scrum/agile
  development methodologies.
• Strong development in JavaScript, Flutter and typescript skills preferred.
• Studied in related Diploma or Degree in Computer Science and/or Software
  Engineering.
• At least 1 full life cycle of development experience on a web/mobile app for business
  needs.
• Fresh graduates welcome to apply.

Preferred:

• Front-End – React, Flutter
• Backend – PHP, Node, C#, Java
• DB – SQL
• Understanding of Andriod SDK and NDK, SWIFT, iOS platform is a plus
• Understanding of docker, linux, bash is a plus
• Someone who just loves building things and solving problems with code
• Someone who understands not all problems can be solved with code
• Strong appetite to learn.
• Takes ownership for work (both success and failures)
• Any skills you bring to the table please state in your interview/resume, will see how
  we can weave it in.
• Ability to work well independently and/or to collaborate with other functional teams.
• Possess advanced problem solving, analytical and time management skills.
• Carry a positive attitude and with a strong appetite to learn.
• Some leadership qualities preferred else would be trained.

Other:

• 5 days’ work week, 9am-5pm
• AWS upon confirmation and pro-rated if service is less than a year
• Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Interested? Do contact the HR department at hr@mlioncorp.com on your application.  

Sales Engineer

Job Description

• Quote and tender for projects
• Handling cold calling to find new clients and new leads
• Meet and present to consultants our solutions
• Follow up with customers on the development of the project from start to finish
• Liaise with Operations, Logistics and Accounts team in Singapore on the fulfilment of the project
• Source for new customers
• Reports directly to Country Manager of Singapore

Requirements

1. Preferably minimum 1 year sales engineering background or experience in sales
2. Experience in sales of sheet piles/steel pipes will be an advantage
3. A good knowledge of foundation steel products will be an advantage
4. Comfortable being on jobsite
5. Self-motivated and proactive
6. Candidates with Civil or Mechanical Engineering background may apply
7. Fluent in English & Chinese to communicate with clients and other region offices

Interested? Do contact the HR department at hr@mlioncorp.com on your application.  

Sales Engineer

Job Description

• Quote and tender for projects
• Handling cold calling to find new clients and new leads
• Meet and present to consultants our solutions
• Follow up with customers on the development of the project from start to finish
• Liaise with Operations, Logistics, and Accounts team in Singapore on the fulfillment of the project
• Source for new customers

Requirements

1. Preferably minimum 1 year sales engineering background or experience in sales
2. Experience in sales of sheet piles/steel pipes will be an advantage
3. A good knowledge of foundation steel products will be an advantage
4. Comfortable being on jobsite
5. Self-motivated and proactive
6. Candidates with Civil or Mechanical Engineering background may apply
7. Fluent in Mother Tongue & English to communicate with clients and other region offices.

Interested? Do contact the HR department at hr@mlioncorp.com on your application.  

Accounts Assistant / Executive

Job Responsibilities

• To handle full set of accounts including preparation of General Ledger, AP, Balance sheet, P&L, Bank Reconciliation for monthly and yearly reporting
• Preparation of Management Reports and balance sheet schedules.
• Prepare quarterly GST reconciliation for submission.
• Reconcile monthly bank statement
• Ensure timely and accurate preparation of management reports and other required reports
• Handle billings and receipts
• Perform accounts payable function in preparation of payments to vendors and staff reimbursement.
• Perform monthly financial closing and preparation of management accounts and schedules.
• Assist to liaise with external auditors and other statutory agents.
• Perform any other administrative/accounting duties as assigned

Requirements

1. Diploma in Accountancy or equivalent professional qualifications, or higher
2. Min. 2 years relevant work experience
3. Computer literate, hands-on experience and prowess on accounting software such as Xero, Quickbooks, Globe3 software is a plus, and should be familiar with Microsoft Office applications
4. Responsible and mature with high level of literacy competence
5. Possess good inter-personal, analytical and communication skills
6. A good team player with positive work attitude, strong initiative and resilience
7. Detail-oriented, meticulous, and able to multi-task and meet tight deadlines
8. Able to work independently and prioritise work with minimum supervision

Interested? Do contact the HR department at xinyu@mlioncorp.com or zane.hau@mlioncorp.com on your application.  

Technical Lead (IT / Software Related)

Duties & Responsibilities

• As a Team Lead, You Will:
  1. Build prototypes to demonstrate technological opportunities for our core product offerings.
  2. Monitor Roadmaps and Timelines
  3. Manage Team Members and Products
  4. Design system architectures
  5. Guide and Write production quality code
  6. Manage deployments to cloud infrastructure and also app deployment.
• Because our team focuses on pushing new initiatives, you will also have to:
  1. Identify potential projects that improve the company’s workflow and systems.
  2. Advocate and explain these technical ideas to other parts of the product teams.
  3. Additionally, your senior role will encompass.
• Establishing best practices for developer operations
• Share your expertise and mentor other engineers
• Help with recruiting

Requirements

1. Bachelor’s degree or above, majoring in Computer Science, or related fields, with min. 5 years of experience building and deploying scalable system(s) that have launched commercially;
2. Experience in programming, included but not limited to, the following programming languages/frameworks: Dart, C, C++, Java or Golang; Flutter or Laravel;
3. Experience leading a team of software engineers;
4. Effective communication skills and a sense of ownership and drive;
5. Experienced in at least one of the following areas: personalized recommendations, search engine, marketplace platform, machine learning, is a plus.

Interested? Do contact the HR department at xinyu@mlioncorp.com or zane.hau@mlioncorp.com on your application.  

Procurement & Contract Executive

Duties & Responsibilities

• To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.
• To collect sales personnel’s enquiry and disseminate to suppliers for quotations.
• Source for suppliers’ quotations, price comparisons
• To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.
• To work with the logistics team to get shipping and logistics pricing.
• To work with the logistic team to monitor the performance of suppliers during the production and supply phase.
• To monitor the trend of product prices and forex rates and report to management.
• To collect historical data of purchases for market research.
• Handle call and email enquiries.
• Perform any other administrative/accounting duties as assigned.

Requirements

1. Min. 2 years relevant work experience, Purchasing or Business preferably;
2. Proficient in microsoft office and good with numbers.
3. Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.
4. Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns
5. Good organization skills and the ability to multitask on several projects simultaneously.
6. Responsible and mature with high level of literacy competence
7. Possess good inter-personal, analytical and communication skills
8. A good team player with positive work attitude, strong initiative and resilience
9. Detail-oriented, meticulous, and able to multi-task and meet tight deadlines
10. Able to work independently and prioritise work with minimum supervision

Interested? Do contact the HR department at xinyu@mlioncorp.com or zane.hau@mlioncorp.com on your application.